Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are all your products 100% organic?
Yes, we prioritize USDA-certified organic ingredients in all our formulations to ensure you receive the purest skincare without synthetic pesticides or fertilizers.
What is your return policy for opened items?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or store credit, even if it has been opened.
Do you test your beauty products on animals?
Never. Safe & Organic is a strictly cruelty-free brand. We do not test on animals, nor do we source ingredients from suppliers who conduct animal testing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.
Are your packagings eco-friendly?
Sustainability is at our core. We use recyclable glass bottles, biodegradable shipping peanuts, and FSC-certified paper for all our outer packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.